Contact Person : Morgan Zhao
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June 17, 2023
The advantages of capacitive touch screen hotel terminal multifunctional self-service kiosks can be introduced from the following aspects:
Improve customer service experience: Self-service kiosks allow customers to place orders, check orders, check restaurant menus, print invoices, etc. directly on the device, avoiding tedious manual communication and waiting time, and improving customer service efficiency and satisfaction.
Reduce restaurant labor costs: Self-service kiosks can provide services to customers without being on duty, thereby reducing the restaurant's labor costs, especially during peak passenger flow periods, which can effectively relieve the pressure on restaurant service personnel.
Support multi-functional applications: The multi-functional self-service kiosk of the hotel terminal with capacitive touch screen can not only provide restaurant services, but also support various functional applications such as payment, medicine, education, ticketing, etc., so that people in these scenarios can obtain what they need more conveniently information and services.
Data statistics and analysis: Self-service kiosks can also conduct data statistics and analysis through technical means to understand customer needs, visits, marketing strategies, etc., and provide powerful data support for restaurants or enterprises to formulate marketing and development strategies.
Humanized interaction design: Self-service kiosks can better interact with customers and improve customer satisfaction by designing various humanized interaction methods such as voice and video. In addition, the self-service kiosk can also flexibly adjust the height and angle of the screen according to the user's height and seat position, making it more convenient and comfortable for customers to use.
In short, the advantages of capacitive touch screen hotel terminal multi-function self-service kiosks lie in improving customer service efficiency and satisfaction, reducing labor costs, supporting multi-scenario multi-functional applications, and providing data analysis.