Contact Person : Morgan Zhao
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September 28, 2023
The self-check-in and check-out terminal is a multifunctional self-service device that has the following advantages:
Improve efficiency: Self-service check-in and check-out terminals can greatly reduce manual operation time and workload. Guests can complete the check-in and check-out process by themselves through the terminal, eliminating the need to wait in line and manual processing, which improves service efficiency and customer satisfaction.
24-hour service: The self-service terminal can provide services around the clock, and guests can use it at any time without being restricted by the business hours of the hotel front desk. This is especially convenient for guests who arrive late or leave early.
Reduce errors: Self-service terminals can reduce the occurrence of human errors through digital processes and automated systems. Customers operating by themselves can avoid problems caused by manual errors and improve the accuracy and reliability of services.
Improve user experience: The self-service terminal provides a simple and fast check-in and check-out process, reducing guests' waiting time and tedious procedures, and improving the customer experience. At the same time, the terminal can also provide multi-lingual operation interfaces to meet the needs of different guests.
Cost savings: Self-service terminals can reduce the manpower requirements at the hotel front desk and save labor costs. At the same time, it can also reduce the use of paper documents and achieve paperless office, saving resources and environmental protection.
In short, self-service check-in and check-out terminals have the advantages of improving efficiency, 24-hour service, reducing errors, improving user experience, and saving costs, and can provide hotels with more convenient and efficient customer services.