With the improvement of people’s living standards, the demand for people’s quality of life is also increasing. According to the national survey on tourism development data, the number of tourists in China has increased year by year, and tourism has also become an important part of the national economy. The development of tourism is also driving the rise of more hotels. In addition to finding a suitable way for the hotel’s business model in peer competition, it also needs to adapt to the needs of customers to improve and upgrade the hotel management in order to be unbeaten for a long time. So, how to get a long-term business strategy under so much competition? We all know that 2020 is an era of world economic development, an era of strengthening scientific power, and an era of fierce competition. Therefore, in an environment of economic development, scientific strengthening, and fierce competition, how to establish its own position in the hotel industry is bound to keep up with the times.
How can a hotel not to be left behind in the era of Internet development, in addition to strengthening hotel management and innovating business models, it must also pay attention to the customer’s staying experience and the customers’ high-quality life needs. What is the guest experience? The efficiency of check-in procedures, the cleanliness and comfort of the room, the quality of service of hotel customer service, etc. are all the hotel service experiences that customers directly feel, and this is also the most direct service experience for customers to enjoy the hotel. As the saying goes: To make a car go faster, you have to oil the wheels frequently. Put such a fully automatic hotel self-check-in machine at your front desk, and customers can quickly check in in 30 seconds by themselves; it not only speeds up the check-in time of customers, but also gets praise and promotion from customers.
The research and development of the smart hotel self-service check-in machine has a distinctive industry-specific smart self-service series, which provides the following conveniences for the current hotel industry:
First, it effectively improves the efficiency of hotel check-in by guests, enhances check-in experience, and allows guests to bond with the hotel. Closer. The second is to solve the difficult management of traditional hotel personnel requirements, high labor costs, and improve the operational efficiency of the hotel and improve the level of hotel management. Third, in the Internet era, self-service kiosks can give full play to a new smart service model that combines online and offline self-service to improve the overall service quality of the hotel and the overall operating efficiency of the hotel. Fourth, the concept of big data can be combined with information release technology, and scientific and technological means can be used to improve the level of hotel management enterprises and provide a favorable platform for hotel precision advertising and marketing.
Self-service Hotel Machine Check-in System Technology
The smart self-service hotel check-in machine integrates human-computer interaction technology, face recognition technology, intelligent control technology, infrared induction technology, voice recognition technology and other technologies. The intelligent self-check-in system software can complete identity recognition, room selection, self-service payment, room renewal and check-out, self-service card issuance, self-service invoicing and other operations by connecting with the hotel’s original system and door lock system through the payment interfaces of UnionPay, Alipay and WeChat. An intelligent hotel platform that is truly unattended and self-check-in.
Check-in System Features Of Self-service Hotel Kiosk
●Combination Of ID Card: Support ID card automatic face recognition
●Mobile Payment: Support WeChat, Alipay and other payment methods for deposit and refund functions
●Customized Card Issuing Machine: Customized matching card issuing machine can effectively prevent man-made damage
●Accurate Traceability: Every business transaction has accurate and traceable data records.
●Humanized Design: friendly interactive interface, intelligent and humanized processing process. Easy operation: simple front desk operation and convenient financial reconciliation
●PBOC2.0 Certification: Support UnionPay credit card, the system has obtained UnionPay PB0C2.0 certification
●Statistics: powerful data statistics and data mining functions
●Reduce The Rate Of Negative Reviews: avoid network negative reviews, collect customer opinions, provide reference data for managers
●Provide Electronic Invoices: Provide electronic invoices to improve check-out efficiency at the front desk (option)